FAQ's

Συχνές Ερωτήσεις και Απαντήσεις

Frequent questions

1st way: Visit a jewelry store and with the help of the professional counter find your number.

2nd way: Measure the inside diameter of your ring with the help of a ruler. For example, you measure 1.65cm. Then refer to Table 1 below to find your size.

3rd way: Measure the inner perimeter.

A) Wrap your finger with a string or a measuring tape. To create a circle.
Frequent questions

B) Note at the end of the circle.

C) Open the tape measure or the thread in a straight line.

D) Measure with the help of a ruler.

Frequent questions

E) Refer to the table below to find your size.
Frequent questions

 

When trying to find the size of your ring it is important to keep the following in mind.

  • It is preferable for a ring to be slightly larger than normal than smaller.
  • Fingers may become swollen during the day or on warmer days.
  • The ring passes through the joint of your finger.
  • 1cm corresponds to 10mm.

Μεγέθη βραχιολιών :             1) XS 16cm

                                                        2) S 18cm

                                                        3) M 20cm

                                                        4) L 22cm

        Α) Για βραχιόλι με κούμπωμα, μετρήστε τον καρπό σας και στείλτε μας ακριβώς τα εκατοστά που βρήκατε.

Frequent questions

                Β) Για κλειστό βραχιόλι , μετρήστε την παλάμη σας κάνοντας την κίνηση σαν να θέλετε να περάσετε ένα βραχιόλι και στείλτε μας ακριβώς τα εκατοστά που βρήκατε.

Frequent questions

Due to the fact that zoozart jewelry is handmade and with each order they are made again from the beginning, it makes sense that there are some differences that are attributed to human error.

Brass is an alloy of copper-zinc and its color is gold.

Copper is a metal with a characteristic reddish color. Copper as well as brass oxidize faster than silver but can easily return to their original luster and because they do not have some gold plating their color does not fade.

With this word we refer to some alloys that have a silver color, and consist mainly of copper, nickel and zinc, in a ratio of approximately 60-20-20. In other countries it is better known as “Nickel Silver” or “German Silver” or “white metal” or “white bronze”. In Greece, the term “arganto” is also used for these alloys. They have been used from time to time as substitutes for silver, for the manufacture of jewelry or utensils. Alpaca metalwork for jewelry and ornaments is similar to silver in welding and oxidation. It is stiffer in terms of extrusion and extrusion and is much harder than silver for engraving. The alpaca belongs to the family of alloys that have copper as their primary component. It is a high-strength metal. It does not corrode, it is not destroyed, it withstands time.

Silver is a soft, white and shiny metal. It has long been valued as a precious metal and is used to make ornaments, jewelry, tableware, cutlery (hence the term silverware), and coins.

Zoozart jewelry is made of brass, alpaca, copper and 925 silver.

Yes of course we can. For example, if a zoozart piece of jewelry is made of brass and someone would like it in 925 silver, it can be made, as well as the opposite, as long as they contact us and mention it to us. In this case there may be a change in the final price due to the change of metal.

No, we do not make designs by other designers.

Yes, if we see that it is possible to repair your jewelry we can take it.

Apart from the color, the change of metal and the size, no other modification can be made to the zoozart jewelry.

The stones (stones) that compose a zoozart jewelry are semi-precious, crystals, synthetic and organic stones.

Yes, in any necklace that has a chain we can instead put a string in a color of your choice and vice versa, as long as you contact us and mention it because in both cases there is a price difference.

Yes, you can choose the monogram you are interested in. We also mention it in the information from each jewelry code that concerns a monogram. Because the jewelry is made by hand every time it is impossible to have in the photo all the letters of the alphabet in all the jewelry.

Yes, of course you can tell us which word or phrase you want so that what you get is unique as that is our goal.

JEWELERY MAINTENANCE

To restore the shine, cover the metal with toothpaste, rub for 2 to 3 minutes and rinse. For stubborn stains or intricate grooved designs use an old soft toothbrush.

The sophisticated oxidation present in zoozart jewelry is a decorative treatment that is often done on silver and other metals to achieve their tanning, and then polishing. The result of this treatment is the emphasis of the recesses and the intense embossed feeling of the object. Tanning can also be done with painting techniques (such as enamel) but usually for reasons of convenience it is done with oxidation as it offers a more matte and antique look.

The colors in zoozart jewelry are from enamel.

Enamel is a thin decorative layer of glass on a metal surface.

Gilding is the coating of a metal object with gold. In zoozart jewelry, gilding is done only on jewelry that is made of 925 silver.

No. Gold plated jewelry for the reason that their color is due to some coating, over time at some point disappears.

To keep the gilding on our jewelry for a long time, it is enough to first take care of them and keep them ideally in a box when we do not wear them so that they do not come in contact with dust. It would also be good not to bring them in contact with water , colognes, creams etc.

The warranty card is obtained by purchasing a zoozart product. The warranty card is valid for six months from the purchase of a zoozart product and can only be used once. Includes a free repair or retouching.

The change card is valid for 10 days from the time you purchased the zoozart jewelry. It allows you to replace the jewelry you bought with another of equal or greater value.

WREATHS

Wedding wreaths are all made in one size.

Yes we can change the decoration as long as you contact us and mention it so that the best possible result comes out.

Yes of course you can. For example, if one of the zoozart crowns is made of bronze and someone would like it in 925 silver, it can be done, as well as the opposite, as long as they contact us and tell us. In this case there will be a difference in the final price due to the change of metal.

Yes, of course you can tell us which word or phrase you want so that what you get is unique as that is our goal.

Yes, of course we can fix it, provided the jewelry is manufactured in the original condition in which it was purchased and all you have to do is contact us and send us the jewelry.

DECORATIVE ELEMENTS FOR BOMBONIERES

Yes, depending on the quantity of your order, the final price also varies.

No. These items can not be resized.

Yes, we can change the color and add the one you like, as long as you come to terms with us.